I showed up with no appointment on a Saturday last week at 2:45. Eddie treated my wife and I very welcoming. I needed a new rear tire and he was quick to replace it for us, among some other maintenance checks.. Eddie also handled some other services for my wife's bike. Eddie's dedication to Great Customer Service makes my wife and I always want to come back to Freano Harley. Thank you Eddie! (Employee: Eddie Munguia)